How much does shipping cost?
Alol shipping costs are calculated at checkout. Prices depends on location. To get an accurate estimate, go to checkout, every your address and it will give a cost. Thanks and have a great day!
Do you ship overseas?
Yes, but we ONLY accept PAYPAL for orders outside the United States. Cost is calculated at checkout . Orders are shipped via USPS (Priority Mail) outside North America. Please make sure your addresses are CONFIRMED through PAYPAL before submitting your final order.
These purchases may be subject to import taxes, custom duties and fees, as required by the destination country. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
When will my order arrive?
Please allow 1 business day for order processing and verification, and an additional 3-5 business days for delivery in the continental U.S.
Orders shipped outside of the continental U.S. vary in time due to customs and other conditions beyond our control.
What is your return policy?
We do not accept returns for refunds. All sales are final. We will allow In-Store Credit or exchange depending on the situation. Each purchase will be judged accordingly. Please make sure that you have carefully reviewed your order prior to finalizing your purchase. If you have questions regarding the sizing of a specific item, please call us at 501.660.7888 and our staff will be more than willing to assist you. Thanks for shopping with rck!
Why does my order keep getting cancelled, and the reason is "other"?
Possibly because you've placed an order that has been specified as a shipping order, but you didn't pay the shipping fee's. In this instance, your order gets cancelled due to high traffic volume for that product.
Can I contact you directly with any questions?
Please email firstname.lastname@example.org or call 501.660.7888 with any questions regarding your order or products we carry.