REFUNDS/RETURNS

Please make sure to carefully review your order prior to finalizing your purchase since we do not accept returns for refunds. All sales are final, especially for Sale, discounted, or Release items. An exchange may be considered in certain situations, so each purchase will be assessed individually. Eventual shipping costs associated with an exchange will be the customer's cost. Purchasing multiple sizes to try on and then return the one that doesn't fit is not permitted. Please email info@rockcitykicks.com if you have questions regarding the sizing of a specific item before ordering.

CANCELLATIONS

A $5 cancellation fee will be applied if an order is cancelled by the customer after an order has been processed and/or if a single customer/street address must be refunded multiple times due to the use of a bot or any other type of automatic purchasing system. Refunds are also subject to a restocking fee, unless there was a defect in the shoe or the order.

Our Terms of Service page is available for you here.